Returns & Exchanges

At Bakkal International Foods, we strive to ensure your satisfaction with every order of our specialty groceries. Due to the perishable nature of our products, we offer a dedicated return window for non-perishable items and immediate resolution for any damaged fresh goods.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is unopened, non-perishable, and within 7 days of delivery for a standard return.

• 2.
  Contact Support

  Email our customer service team with your order number and photos if the product arrived damaged or incorrect.

• 3.
  Prepare Your Package

  Securely pack the items in their original packaging, including the packing slip to ensure fast processing.

• 4.
  Receive Refund

  Once we receive and inspect your return, a refund will be issued to your original payment method within 5-7 business days.